Terms & Conditions
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Terms & Conditions
Welcome to Easternchemist. By using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
Easternchemist provides medicines, healthcare products, wellness items, and daily essentials through its online platform. By accessing our website, you confirm that you agree to these terms and all applicable policies.
2. Product Authenticity
We are committed to providing 100% genuine medicines and healthcare products. All products are sourced directly from authorized manufacturers and trusted distributors.
3. Prescription Medicines
Certain medicines may require a valid prescription from a licensed medical practitioner. Easternchemist reserves the right to request, verify, or reject any prescription before processing an order.
4. Pricing & Availability
All prices displayed on the website are subject to change without prior notice. Product availability may vary depending on stock and supplier availability.
In rare cases, some products may become unavailable after an order is placed. In such situations, customers will be informed accordingly.
5. Delivery Policy
We aim to deliver all orders safely and on time. Delivery timings may vary depending on location, weather conditions, public holidays, or unforeseen circumstances.
Customers are requested to check the package upon delivery and report any issue immediately.
6. Return & Exchange Policy
Due to safety and hygiene reasons, medicines and healthcare products cannot be returned or exchanged once delivered and accepted, unless the product received is damaged, incorrect, or expired.
Any complaint regarding damaged or incorrect items should be reported within 24 hours of delivery.
7. Order Cancellation
Easternchemist reserves the right to cancel or refuse any order due to:
Invalid or incomplete information
Unavailability of products
Suspected misuse or fraudulent activity
Prescription verification issues
Customers may also request order cancellation before dispatch.
8. User Responsibilities
By using our website, you agree:
To provide accurate information
Not to misuse the website or services
Not to use the platform for unlawful activities
To maintain confidentiality of your account information
9. Privacy & Data Protection
Customer information is kept secure and confidential. Personal details shared with Easternchemist are used only for order processing, customer support, and service improvement purposes.
We do not sell or share customer information with unauthorized third parties.
10. Medical Disclaimer
Information provided on this website is for general informational purposes only and should not replace professional medical advice, diagnosis, or treatment.
Customers are advised to consult qualified healthcare professionals before using any medicine or healthcare product.
11. Intellectual Property
All website content including logos, graphics, text, images, and design elements are the property of Easternchemist and may not be copied, reproduced, or used without permission.
12. Changes to Terms & Conditions
Easternchemist reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means acceptance of updated terms.
13. Contact Us
If you have any questions regarding these Terms & Conditions, you may contact the Easternchemist support team for assistance.
About Terms & Conditions
Terms & Conditions is part of the Eastern Chemist public web experience. This crawlable page gives search engines, answer engines, and site audit tools a direct summary of the page purpose, important navigation paths, and related catalog context without requiring JavaScript execution.
Eastern Chemist keeps canonical URLs, descriptive titles, meta descriptions, headings, breadcrumbs, and structured data aligned with the live catalog. Customers can use these public pages to discover products, understand pharmacy services, review policies, contact support, and continue into secure account or checkout flows when needed.