Upload prescription

Page information

Prescription ordering is designed for customers who need pharmacist review before an order can be processed. Customers can upload a clear image or PDF of a doctor prescription and continue checkout after selecting eligible products. The pharmacist team confirms the prescription is valid before any prescription-only medicine is dispatched.

The pharmacy team can review the prescription details, confirm availability, and help process prescription medicine orders according to the information provided by the customer. Acceptable file types include JPEG, PNG, WebP, and PDF up to 10 megabytes, which covers most photos taken from a phone camera and most scanned documents.

This public page explains the prescription workflow for customers and crawlers while the private upload, account, and checkout screens remain protected from indexing. Once uploaded, the prescription is stored securely and linked to the account that submitted it; only authorised pharmacy staff can review it.

Customers are encouraged to upload a clear, well-lit photo of the entire prescription, including the doctor details, patient name, prescription date, and medicine list. Cropped or blurry prescriptions slow the review step because the pharmacist may need to ask for a fresh upload before the order can move forward.

After upload, customers can see the status of every prescription on the dashboard prescriptions page. Status flips between pending, approved, and rejected as the pharmacy team works through the queue. If a prescription is rejected, the reason is shown so the customer knows exactly what to fix before re-uploading.

Prescriptions can also be uploaded inline during checkout when an order contains prescription-only medicines, so customers do not need a separate trip through this page if they are already shopping. The same review rules apply either way — every prescription-only order is checked before it is processed.

About Upload prescription

Upload prescription is part of the Eastern Chemist public web experience. This crawlable page gives search engines, answer engines, and site audit tools a direct summary of the page purpose, important navigation paths, and related catalog context without requiring JavaScript execution.

Eastern Chemist keeps canonical URLs, descriptive titles, meta descriptions, headings, breadcrumbs, and structured data aligned with the live catalog. Customers can use these public pages to discover products, understand pharmacy services, review policies, contact support, and continue into secure account or checkout flows when needed.